LEGAL

Terms of Service

Please read these terms carefully before using SikshyaLab. By using our platform, you agree to these terms.

Last updated: April 15, 2026

1.Acceptance of Terms

  • By accessing or using SikshyaLab ("the Platform"), operated by SikshyaLab Pvt. Ltd., you agree to be bound by these Terms of Service.
  • If you do not agree to these terms, please do not use the Platform.

2.User Accounts

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 13 years old to create an account. Users under 18 require parental or institutional consent.
  • One person may not maintain multiple accounts.
  • Organizations creating accounts on behalf of members represent that they have authority to bind those members to these terms.

3.Subscription & Payment

  • SikshyaLab offers Free, Basic (रू 399/user/mo), Pro (रू 999/user/mo), and Enterprise (custom) tiers.
  • Paid subscriptions are billed per user per month. Pricing is in Nepali Rupees (NPR).
  • Pricing may change with 30 days written notice to active subscribers.
  • Free trials are available for qualifying organizations — 15 days with Pro features.
  • We reserve the right to modify free tier features at any time.

4.Acceptable Use

  • Do not use the Platform for any illegal purpose or in violation of any laws.
  • Do not upload harmful, offensive, or inappropriate content.
  • Do not attempt to gain unauthorized access to other accounts or systems.
  • Do not use AI features to generate harmful, misleading, or inappropriate educational content.
  • Do not reverse engineer, decompile, or extract the source code of the Platform.

5.Content Ownership

  • You retain full ownership of content you create and upload to the Platform.
  • By uploading content, you grant us a limited license to store, process, and display it as needed to operate the service.
  • AI-generated content (notes, questions, flashcards) created using your materials belongs to you.
  • We do not claim ownership of your educational materials, student data, or organizational information.

6.AI Features

  • AI-generated content is provided for educational assistance and should be reviewed by teachers before use.
  • We do not guarantee the accuracy or completeness of AI-generated content.
  • AI features are subject to usage limits based on your subscription tier.
  • We may use anonymized, aggregated data to improve our AI models, but never individual student data.

7.Live Classes

  • Live class sessions are subject to the usage limits of your subscription tier (per-user monthly minutes).
  • Recordings, where enabled, are stored according to your plan's retention policy.
  • Users are responsible for obtaining consent before recording sessions with participants.

8.Termination & Liability

  • You may cancel your account at any time from the account settings.
  • We may suspend or terminate accounts that violate these terms.
  • Upon termination, your data will be retained for 30 days to allow export, then permanently deleted.
  • SikshyaLab is provided "as is" without warranties of any kind.
  • Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

9.Governing Law

  • These terms are governed by the laws of Nepal.
  • Any disputes shall be resolved in the courts of Kathmandu, Nepal.
  • We may update these terms from time to time with 30 days notice via email or in-app notification.

10.Contact

  • For questions about these terms, contact us at support@sikshyalab.com.
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